The privacy and security of your personal information is important to us.
1. EU – U.S. Privacy Shield and Swiss - U.S. Privacy Shield Participation
EDJX participates in and has certified its compliance with the EU – U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. EDJX transfers personal data collected and received from EEA member countries and Switzerland to the U.S. EDJX is committed to subjecting all personal data received from the European Economic Area, United Kingdom and Switzerland, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, and to view our certification visit the U.S. Department of Commerce’s Privacy Shield List.
Under the Privacy Shield Framework, we are responsible for the processing of personal data we receive, under each Privacy Shield Framework, and subsequently transfer to a third-party acting as an agent on our behalf. EDJX complies with the Privacy Shield Principles for all onward transfers of personal data from European Economic Area, United Kingdom and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, EDJX is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
2. Inquiries and Complaints Process for Privacy Shield Data and Data Processed in the European Economic Area
If you reside in an EEA member state or Switzerland, EDJX shall undertake that Personal Data will not be transferred out of the European Economic Area.
If we process your personal data in an EEA member state or Switzerland and you have a question or complaint regarding the processing of your personal data, you may in the first instance contact the Company’s Privacy Office at: email@example.com. If you are unsatisfied, then you have the right to lodge a complaint with an EEA Data Protection Authority.
Under the Privacy Shield Framework, we are responsible for the processing of personal data we receive and subsequently transfer to a third party acting as an agent on our behalf. EDJX complies with the Privacy Shield Principles for all onward transfers of personal data from the EEA and Switzerland, including the onward transfer liability provisions.
Where we are processing data received from or collected on behalf of our Clients: EDJX collects information under the direction of, and receives information from, its clients and has no direct relationship with the individuals whose personal data it processes under these circumstances. If you are a customer of one of our clients and would like to make an inquiry or complaint, please contact the client that you interact with directly.
3. Information We Collect or Receive
We only collect, use, share, store, or otherwise process your personal information when we have an appropriate basis. For example, we may process your personal information as necessary to provide services that are subject to terms you have accepted, such as our end user license agreements or service terms and conditions. We may process your personal information when necessary to comply with legal obligations or for purposes of pursuing legitimate interests (such as providing products and services, preventing fraud, enforcing legal claims, and security purposes), if doing so is consistent with your rights and appropriate to the context, such as providing Services, the Site, performing internal analytics, and conducting reasonable monitoring of your use of our Site, Platform or Services to prevent misuse of our Site, Platform or Services and fraud. Additionally, we may, in certain cases, ask you for your consent for certain processing of your personal information.
We may collect personal information through the Platform such as name, address, postal code, email address, phone number, IP address, username, password, tax identification number, social security number, billing (e.g. financial account number, debit and credit card number), location data and other information a User provides. We collect the following information related to website job applicants: resume, citizenship/employment eligibility, confirmation that applicants are over 18 years old or older, information provided answering questions relevant to the posting (and if an applicant decides to voluntarily disclose it: gender, race/ethnicity, veteran status, self-identification of disability).
We may use this information to:
- operate, maintain, and improve the Site, Platform and Services.
- respond to comments and questions and provide customer service.
- send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
- link or combine user information with other personal information.
- process your website job application and verify your suitability to the applied position.
- protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
- business and product development.
- customer service, relationship and/or account management.
- social media campaigns.
- market research and development.
- direct marketing communications.
We will only use this information for the purposes for which we collected or received it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Our Customers use our platform to build and deploy their applications, services, and workloads at the edge with edge computing and generally use our Platform to protect their edge. If you provide personal information through our Platform, EDJX shall process this information as a data processor on behalf of its Customers. Unless EDJX uses some of this information for its own purposes (as described above). As a processor, EDJX may collect and process our Customers data, including sensitive information. Our Customers include but are not limited to companies from the Media, Entertainment, Advertising, Publishing and Technology industries.
We also use information as described in the section on Tracking Technologies, below.
Our Sites and Services are not for use by persons under 13 years of age. We do not knowing collect personal information from children under 13 years of age. We do not knowingly permit children under age 13 to register for any website, application, product or service.
4. Information Monitoring
Users expressly acknowledge the fact of and consent to the lawful monitoring and interception of traffic carried over the Platform’s infrastructure by EDJX or related entities under the following circumstances:
A. Where required by court order;
B. Where required for the maintenance, network integrity and security of the Platform;
C. Where required for the efficient provision of services, including billing and performance monitoring;
D. Where required for the actioning of a takedown notice or complaint in terms of this AUP;
E. Where user privacy is a fundamental right and any interception and monitoring will accordingly be reasonable and proportionate according to the circumstances;
F. Where the actual content of any private communication will not be accessed unless required by law or otherwise regarded as necessary for the achievements of one or more of the objectives set out above;
G. Where Staff and specifically contracted entities will be bound by confidentiality agreements in respect of interception and monitoring activities.
5. Processing of Personal Data
“Processing” means any operation or set of operations performed on personal data, by any means whatsoever (including by computer or manually), including the collection, recording, organization, structuring, storage, adaptation, modification, retrieval, consultation, deletion, use, making available, alignment, combination, restriction, erasure or destruction. “Personal Data” means any data relating to an identified or identifiable individual, within the meaning of EU Regulation 2016/679 on the protection of natural persons about the processing of personal data and on the free movement of such data (the “GDPR”).
The Parties agree to comply with all applicable data privacy laws and regulations as amended from time to time, such as the GDPR and any enacting laws. EDJX agrees, if necessary, to comply with its obligations to complete formalities with respect to its Processing activities under this Agreement to the relevant supervisory authority and further, shall take any other steps requested by User, in order to enable User to comply with any notification or other obligations applicable to User or its Subsidiary and/or Parent Companies under such laws. The Parties agree to maintain a record of processing activities under their respective responsibility, in accordance with the terms of the GDPR. The Parties acknowledge that User is the Data Controller (as defined in the GDPR) and EDJX is a Processor (as defined in the GDPR) with respect to the Processing of the Personal Data in the context of the services rendered under this Agreement.
EDJX shall comply with all applicable laws, as amended from time to time, with respect to the Processing of Personal Data, including the following provisions:
a) Ensure that the Personal Data collected by EDJX are processed only in accordance with this Agreement, or as otherwise instructed in writing from time to time by User.
b) EDJX shall use the Personal Data strictly as necessary to carry out its obligations as part of the Service and for no other purpose, thereby excluding any processing or use of the Personal Data for its own purposes as well as transfer of the Personal Data to any third party unless expressly authorized by User.
c) Where EDJX subcontracts its obligations under the terms of this Agreement, it shall do so only by way of a written agreement with the sub-processor which imposes the same obligations on the sub-processor as are imposed on EDJX under this Agreement.
d) Ensure that the Personal Data are not disclosed or transferred to any third party without the prior written consent of User, except (i) as specifically stated or for the necessary performance of the Platform in this Agreement, or (ii) where such disclosure or transfer is required by any applicable law, regulation or supervisory authority, in which case EDJX shall, wherever possible, notify promptly in writing User prior to complying with any such request for disclosure or transfer and shall comply with all reasonable directions of User with respect to such disclosure or transfer.
e) Implement and maintain commercially reasonable technical and organizational measures to protect the Personal Data against accidental or unlawful destruction or accidental loss, destruction, damage, corruption or alteration, or unauthorized disclosure or access and against all other unlawful forms of Processing
7. Sharing of Personal Information
We do not sell your personal information for monetary consideration. We will only share personal information:
- for legal, protection, and safety purposes. This includes: (i) as required by law, such as to comply with a subpoena or similar legal process, investigate fraud, or respond to a government request (ii) protecting the rights and property of EDJX, our clients, Users, and others, including enforcing our agreements, policies, and AUP; (iii) in an emergency, including for the safety of our employees, Users, or any person. If EDJX is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
- with those who need it to do work for us (services providers and vendors). For example, third-party companies to process payments. We do not store full credit card numbers or personal account numbers. These companies are authorized to use your personal information only as necessary to provide these services to us, pursuant to written instructions. In such cases, these companies must abide by appropriate data privacy and security requirements, and are not allowed to use personal information they receive from us for any other purpose. Representative business processes that our service providers/vendors assist us with include processing payments, fraud detection, marketing & sales efforts, and technical/billing support with consent of the User.
8. Anonymous Aggregated Data
EDJX may aggregate and anonymize data from individual EDJX Services and utilize or disclose it to further secure other EDJX services and clients. We may utilize this anonymous data to build further security into each Service we deploy for our users. None of the data identifies any individual. For example, we may monitor DDoS attacks at the network edge and utilize that data to protect other EDJX clients or Users from DDoS attacks. We may assemble this data and provide it to an external party in an anonymized format, maintaining that our Users’ and their visitors’ personal information will never be attached to or included in such data. We utilize this log data to detect and block new threats on the Internet.
9. Tracking Technologies
“Cookies” do not tell us name, email address or passwords of a User. When a User visits the Site, we may use the computer’s cookies to provide a more personal and interactive experience. To improve and secure the Services we provide to Users, we may place cookies on websites of a User using the Services. One example is continually improving the identification of potential security threats to a User’s website.
10. Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, computer operating system type, browser type, browser language, the website a User visited before browsing to our Site, pages viewed, how long a User spent on a page, access times and information about use of and actions on our Site to analyze trends in the aggregate and administer the Site.
11. Interest Based Advertising
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. We use Transport Layer Security (TLS), the industry standard, for encrypting all personal information, including name, address and credit card numbers. No system can be guaranteed to be 100% secure. If you have any questions about the security of your personal information, you can contact us at: firstname.lastname@example.org.
13. International Transfer of Personal Information
EDJX may, subject to applicable law, transfer your information outside the country where you are located and to where information protection standards may differ (e.g. your information may be stored on servers located in other jurisdictions).
14. Information Choices and Access
If we send any marketing emails, we will tell you how to “opt-out.” If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us using the Contact Information provided here or email@example.com
If you opt out, we may still send non-marketing emails including account-related or business communications.
If you reside in an EEA member state or Switzerland, and your personal data are transferred to the U.S. pursuant to the Privacy Shield:
Upon request EDJX will provide you with information about whether we hold any of your personal information. Under certain circumstances you may have the right to request access to, correction of, erasure of, or the transfer of your personal information, as well as the right to object to or restrict the processing of your personal data by contacting us using the Contact Information provided below. We will respond to your request within a reasonable timeframe.
Where we are processing your personal data pursuant to your consent, you may revoke your consent by contacting us using the Contact Information provided below.
Where we are processing data received from or collected on behalf of our Clients: EDJX collects and receives information under the direction of its clients and has no direct relationship with the individuals whose personal data it processes under these circumstances. If you are a customer of one of our clients and would no longer like to be contacted by one of our clients that use our service, please contact the client that you interact with directly.
An individual who seeks to exercise the rights described above for data that have been transferred to the U.S. pursuant to the Privacy Shield or that are being processed in an EEA member state or Switzerland, should submit their query to the EDJX client (the data controller). If requested to remove data, we will attempt to respond within 30 days. We retain personal information we process on behalf of our clients for as long as needed to provide services to our client, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
16. Links to Third-Party Websites
17. Contact Information
8601 Six Forks Road, Suite 400
Raleigh, NC 27615